Accessibility Statement

At Rugsville, we believe that beauty and comfort should be accessible to everyone. We are committed to ensuring digital accessibility for people with disabilities.

Our Commitment

Rugsville India Private Limited is dedicated to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website, www.rugsville.in, and in doing so, we aim to adhere to many of the available standards and guidelines. Our ongoing efforts align with the spirit of the Rights of Persons with Disabilities Act, 2016 (RPWD Act) to ensure digital inclusion.

Guidelines and Standards

To ensure a seamless user experience for everyone, we endeavor to conform to the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with a wide array of disabilities. Conformance with these guidelines helps make the web more user-friendly for all people.

We are aiming to meet Level AA standards of WCAG 2.1, which is the internationally recognized best practice for website accessibility.

Accessibility Measures

As an e-commerce platform specializing in visual products like rugs, we are taking the following measures to ensure accessibility:

  • Alternative Text: We are working to ensure all product images of our rugs have descriptive alternative text (alt-text) so that screen reader users can understand the patterns, colors, and textures of our products.
  • Keyboard Navigation: We are optimizing our website structure to ensure that all interactive elements, including menus, buttons, and checkout forms, are operable via keyboard interfaces.
  • Consistent Structure: We use clear headings, lists, and consistent navigation mechanisms to help users understand and move through our content easily.
  • Forms and Labels: We strive to ensure all form fields during the registration and checkout process have accurate labels and instructions to assist assistive technologies.
  • Color Contrast: We are mindful of colors used on the site to ensure sufficient contrast between text and background elements for users with visual impairments.

Ongoing Effort

Although we are proud of the efforts that we have completed and that are in progress, we recognize that accessibility is an ongoing journey, not a destination. Rugsville.in is a dynamic e-commerce site, and as we add new products and features, we will continue to test and improve our accessibility.

Be assured that we are constantly taking steps to improve the user experience for everyone.

Feedback and Contact Information

We welcome your feedback on the accessibility of the Rugsville website. If you encounter accessibility barriers while trying to shop for rugs on our site, or if you have suggestions on how we can improve, please contact our support team. We try to respond to feedback within 2 business days.

Email: support@rugsville.in

Phone Timing: 10:00 AM to 7:00 PM IST (Monday to Saturday)

Wherever possible, please specify the webpage URL and the exact nature of the accessibility issue you encountered, so we can address it effectively.